Q U E S T I O N S ?

Q. What services do you provide? Do you only work with brides?

A. Though bridal makeup is my specialty, I provide makeup services for all occasions and for all clients. In addition, I offer individual eyelash extensions and beauty wax services.

 

Q. What are eyelash extensions? 

A. Eyelash Extensions are a popular new service and product that lengthens and thickens your own natural eyelashes. Lash Extensions are single strands of synthetic eyelashes that are curved to replicate a natural eyelash. They are applied to each individual natural eyelash one by one for a natural, beautiful and luscious look. Eyelash Extensions are perfect for special occasions or for day to day wear.

 

U P K E E P:

When applied properly, eyelash extensions will last the length of the natural growth cycle of your eyelashes. Everyone's experience will differ based on day to day activities but over all touchups should only be required. As the life span cycle of your natural lash ends, the semi-permanent lash will need to be replaced. At this time a re-lash will be required. I recommend every 2 – 2.5 weeks depending on the individual. 

 

***The life span of your lashes depend on the care. Here are a few tips for keeping your lashes full! 

Within the first 24 hours:

*AVOID getting water or steam near your lashes 

*AVOID wearing eye makeup

*AVOID touching or playing with extensions

 

After 24 hours. 

*DO NOT tug, pick, pull or play with your extensions

*AVOID all waterproof eye makeup products

*AVOID products with oil-- try using an oil-free remover

*CLEAN your lashes thoroughly with baby shampoo or gentle oil free cleanser (clean at the roots of your lashes)

*REMOVE eye makeup thoroughly everyday

*Get your lashes touched up every 2-3 weeks! 

 

 

Prep:

Before going to see your extensionist, please remove all eye makeup and mascara. Come with fresh, clean lashes before your appointment.

 

Q. What is the differnce between Classic and Volume lashes?

A. Classic lashes- A method where 1 lash extension is glued to 1 natural lash. This method is also known as 1 to 1 or 1:1. Classic lashes are perfect for clients who already have a lot of lashes, but want to add more length. Classic lashes look more natural. 

 

Volume (3D) lashes- When multiple lashes are applied to one single natural eyelash individually isolating one natural eyelash at a time. Using very thin lashes. If two eyelash extensions are applied to one natural lash it’s described as 2D, if three eyelash extensions are applied to one natural eyelash then it’s described as 3D etc. This method is also known as Russian volume. The lash extensions used in this method are significantly thinner ( Usually a 0.07 diameter lash extension is used) than the lash extensions used for the classic lash method. Volume lashes are lighter, fluffier and give the client a fuller look. Volume lashes are prefect for clients who don't have a lot of lashes, have sparse lashes, bald spots or just want a more dramatic look without having to use a thicker lash.

 

Q. What kind of makeup do you use?

A. I have a range of prestige cosmetics in my kit. I am not limited to just one brand to make sure I can accommodate every client.

 

Q. Do you offer airbrush makeup? How long does it last?

A. Yes! And I recommend it to all my clients. It is lightweight and flawless with a natural buildable coverage. Airbrush makeup usually lasts up to 15 hrs.

 

Q. Do you require a deposit/retainer?

A. Yes, I require a deposit for all my services. For my brides, a deposit is required to hold your wedding date. At the time of your consultation a 50% deposit from your entire balance will be required to secure your date if you decide to book me.

 

Q. Do you offer a trial/consultation before the wedding?

A. Yes, a consultation is recommended and is already included in your bridal package. In your consultation we will go over your ideas and what looks you were envisioning for your wedding day. Having images of makeup looks handy at your appointment will give me a better idea of what would compliment you best. We will then proceed on with the makeup application to ensure you have the perfect look. This usually takes about 60 mins.

 

Q. When should I schedule a consultation for my wedding?

A. Most brides come a month or two before their wedding date but that is entirely up to you. In most cases, brides book their consultation for their bridal portraits and/or engagement photos. If you already have a date it is best to book as soon as you can.

 

Q. When do you typically book consultations?

A. I only book consultations during the week considering my weekends are usually busy.

 

Q. Do you travel? How far will you travel? What other travel-related expenses will I need to cover?

A. Yes I do and I will travel to where ever you need me. Lodging and additional travel cost may be required depending on the location.

 

Q. What is your refund policy?

A. We regret that Individual Services, Promotional Services, Sale Services, or Gift Certificates purchased for yourself or for another individual are absolutely non-refundable. This applies to Lash Extensions, Make overs, Makeup Lessons, and Waxing Treatments purchased. We will be happy to hold the service amount or transfer the service dollar amount to a Gift Certificate for use for up to one year from the date of purchase for your convenience. There are NO REFUNDS on any services we have already execute. If you are unhappy with a service please contact us within 48 hours, and we will be happy to fix any issues you may have.

 

Q. Is there a cancellation policy?

A. Yes, your appointment time is valuable to us and we want to provide the best service possible at the time that is most convenient for you. If you need to reschedule or cancel please call us and give us a 24 hour advance notice. If we do not receive a call before the 24 hours you will be charged for 50% of your appointment. If you "no show" for your appointment we will charge you for the full appointment. When calling in to schedule your first appointment you will be asked for a deposit to hold your appointment. We cannot hold your appointment if a deposit has not be completed. Thank you for your understanding and we look forward to serving you soon.

 

Q. What methods of payments do you accept?

A. I accept Cash, CC (3% fee will be added) or PayPal for deposits. On the day of your event, I will only accept cash.

 

 

If you have additional questions, please use the contact form located here.

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